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Fixing your Digital Freeview Box.

Having issues with your Freeview box? Not sure where to begin to fix it? Check out the following tips that will help you troubleshoot your Freeview box and get it working right again!

Setting up your Freeview Digital Box

To set up your Freeview digital box, you need to take out the aerial lead from the back of your television and plug it into the aerial socket of the digital box. This socket will be marked something like “Ant in” or “Aerial.” Next, put one end of the Scart lead into the socket in the digital box. This socket is usually marked “Scart 1” or “TV.” Put your TV on standby and then turn it on using your remote control. Plug the power lead of your Freeview digital box into the electrical socket and turn it on. Most TVs will detect that you have done this. If it doesn’t detect it automatically, use your TV remote control to go to the AV1 channel on your TV. You need to select OK on the screen to start tuning.. One your Freeview digital box is tuned, the channels found will automatically be saved.. At this point you can use your Freeview remote control to explore the range of channels.
TVonics DTR-Z250

Retuning Your Freeview Digital Box

Every once in a while, it’s necessary to retune your Freeview box because of the launch of new channels and updates to the Freeview service. Retuning your Freeview box ensures that your service will be up to date. Some Freeview products retune automatically,like the TVonics range, but most require manual retuning. The process is actually quite simple, but it does vary with different Freeview products.

TVonics DTR-Z250 TVonics DTR-Z250

First, press the “Menu” button on your Freeview remote control. Then, you will see an option that says something like Set-Up, Update, or Installation. When you select this, you may be asked for a password. If so, the default code should be either 1234 or 0000. At this point, you will see an option that says something like Automatic Retune, Rescan, Channel Search, or Store Channels. Select this option and it will find any new channels or updates, and automatically save the found channels.

   

If you follow these steps but you still encounter more problems, you may need to completely erase the memory of your Freeview digital box and retune it from scratch to find all the channels. All you need to do is go to the menu, select Settings and choose Reset Set Top Box.  You will be asked to confirm that this is what you want to do, select Yes and the box will start tuning. If it still doesn’t work properly, you may have a problem with your aerial.

TVonics MFR-300 TVonics MFR-300

Aerial Troubleshooting with Your Freeview Digital Box


Freeview is transmitted through your TV’s aerial. Normally, all you need to do is connect your television to a Freeview digital box and it should work properly. For most TVs, the current aerials will work, assuming they have not been damaged or are in incorrect positions. Some people may need an aerial upgrade if their televisions are very old, but this will be the minority.


In most cases, if you are having trouble with your aerial, you should first check your cables to make sure they are in good condition. Look for parts that might be bent or worn out. If they seem to be fine, try to retune your Freeview box. If this doesn’t work, check to see if there might be problems with your local transmitter. If this is not the issue, check the aerial itself. If possible, go outside and check that it is still standing and that it is pointing in the same direction as the aerials of your neighbours.

Hopefully one of the suggestions above will provide you with the solution you need. If they don’t, there could potentially be a problem with your Freeview box and you may just need to buy a new one. For a wide selection of Freeview products, visit TVonics.

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